BUDTENDER

 

BUDTENDER

Greets and provides excellent customer service to guests in a timely and informative manner to ensure the business flow and guest need is cohesive.

• A Budtender must be competent in all Reception duties and able to perform the allotted tasks: answering phones, checking in guests, housekeeping ect.


• Must be well-versed in categories such as strains, hashes, edibles, topicals and accessories. Within each of these categories, the budtender must also know the differences between Indica, Sativa and Hybrid strains; with the ability to give the proper recommendations for smokeables, edibles mg dosage, topicals and accessories.


• Fluent with Flowhubs check-in process, sales orders, and applies specials as needed.


• Responsible for maintaining the optimum “Customer Experience” and up-sells to increase margins.


• Knowledgeable in industry laws and regulations pertaining to retail sales.


• Follows compliance protocol set by the MED.


• Must maintain an accurate drawer of $200.00 (plus the reconciliation of all sales tied to ones drawer). Any drawer shortages will be recorded and the responsibility of the Budtender to make up.


• Assists management in identifying inventory items in need of restocking.


• Maintains strain displays and signage to indicate product prices.


• Throughout the day, the Budtender maintains a clean, fully stocked and tidy sales counter.. This includes making sure plastic drams and paper bags are fully stocked, and all printers have adequate paper.


• Labels store merchandise and stickers jars upon request.


• Checks company email and the Memo Board for staff updates.



• Must know proper operation of scales and weights.




• knowledge of Flowhub and various online ordering platforms is necessary




• The budtender should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors

WORKING ENVIRONMENT

• Maintaining a thorough understanding of health and safety protocol for oneself and others.


• Using security systems as instructed.


• Identifying potential risks within the GMC environment and undertaking to minimize such risks.


• Understanding and utilizing appropriate infection control procedures, maintaining hygiene in work areas and keeping the premises free from hazards.



• Immediate reporting of potential risks as identified.

CONFIDENTIALITY AND DIVERSITY.

• Ensure policies and procedures relating the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.


• Support the equality, diversity and rights of patients in a manner that is consistent with GMC policies.


• The privacy, dignity and beliefs of patients, careers and colleagues must be respected.



• The budtender should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors.

TRAINING AND DEVELOPMENT

• Participate in any training program deemed appropriate .


• An annual individual performance review, to include the contribution of a record of own personal and professional development and discussing targets for the future.



• Taking responsibility for own development, learning and performance and demonstrating skills to other members of staff when required.

MAINTAINING QUALITY

• Effectively prioritize own time and workload


• Alert colleagues to issues of quality and risk


• Assess own performance and take accountability for own actions


• Contribute to the effectiveness of the team by making suggestions for areas of improvement


• Work constructively with individuals in other organizations to meet patient’s needs



• Communicate problems effectively with other team members and work together towards a solution

GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits.

copy of your resume to careers@greenmancannabis.com